Rinky and Merlin ([info]rinkyandmerlin) wrote,
@ 2009-02-17 08:48:00
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Doctors
Its just impossible - call at 8.30 they say, so you do, just to get through 10 mins later and there are no appointments. Try to prebook and you have to justify why you should be allowed to (and then wait 2.5 weeks). If you work its harder than ever to get to make an appointment (via the services your taxes fund). Its so frustrating. Call again at half 3, is the request, but there wont be anything left then either. Think I'll write a letter, might be easier!

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[info]squeezypaws
2009-02-17 08:56 am UTC (link)
Top tips from having sickly child:

1. Phone again, say NHS Direct told you to see your GP and tell them you are happy to go in and wait.
2. Try again tomorrow by actually going to the surgery at stupid o clock and queuing outside. People at the desk always beat those on the phone.

Obv both inconvenient and use up a lot of day.

I agree the system sucks.

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[info]_stormknight_
2009-02-17 03:23 pm UTC (link)
Turning up at our doctor at 08:30 does work, however you can end up waiting inside quite some time.

Last time I did this, I was standing talking to the woman at reception and she was answering the phone as well. I had to actually say something along the lines of, "Excuse me, I am here and waiting. I shall be extremely disappointed if you prioritise appointments to a phone call that has interupted our conversation."

That really bugs me though when people do that, interupt a conversation because they don't want to miss a phone call. If it's important, guess what? They'll call back!

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